Technical Assistance
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Android Pairing Assistance - BL2
If you are having trouble connecting your BL2 to your Android device, please follow the steps below or download the manual here. Pairing with Blue-Link 2 Step 1 - Turn ignition OFF and remove Key. Step 2 - Go to Settings, Select Connections, and make sure Bluetooth is ON Step 3 - Insert the B... -
If you are having trouble connecting your BL2 to your iOS device, please watch the video here or follow the steps below: Pairing with Blue-Link 2 - Watch Video Step 1 - Turn ignition OFF and remove Key. Step 2 - Ensure your Bluetooth is ON by going to Settings then clicking on Bluetooth and en...
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Not Receiving Password Reset Email
If you requested a password reset email in-app and have not received it, follow the steps below: Please visit https://otrperformance.com/account/login. Select "Forgot password?" Enter the email associated with your Diagnostics subscription and select submit. Follow the steps on the email you wil... -
Troubleshooting Connection Issues - BLmini
If you are having trouble connecting your tool to your truck, please follow the troubleshooting steps below: Ensure the BLmini is connected/paired to your phone via Bluetooth and that no other devices are connected/paired. NOTE: You can reference the BLmini manual here. Ensure the key is in th... -
WIFI Direct Pairing (iOS only)
The BL2 hardware allows pairing via WIFI Direct and Bluetooth on iOS devices. To enable WIFI pairing, please follow the steps below: Remove the key from your ignition, unplug the BL2 from your diagnostic port, and unpair the BL2 from your device's Bluetooth settings (if applicable). Proceed to t...